- Standard Contractual Terms (below)
- Terms of Business and Basis of Fees
- Quality Policy and Standards Charter
- Complaints Procedure
- Social Media Policies (Including Twitter Policy and Cookies)
- Public Access
Standard Contractual Terms
From 1 February 2013, Chambers implemented the Bar Standards Board’s new Standard Contractual Terms for the Supply of Legal Services by Barristers to Authorised Persons 2012 in respect of all new instructions accepted by members of Chambers to which the new Contractual Terms apply. Details of the new Standard Contractual Terms (NSCT) will be included in the acknowledgement letter on receipt of briefs and instructions.
The document below sets out:
- Our Terms of Business
- Basis of fees for Court Hearings and Paperwork including turnaround times
- Sending documents to chambers
We are committed to a comprehensive and developing policy of assuring the quality of our service. This is ensured through the implementation and maintenance of clear policies and procedures which are defined in our Quality Manual and which are adhered to by all members and staff.
Our key quality objectives are:
- to deal with clients in a friendly, courteous and efficient manner
- to maintain high quality clerking skills with care and attention to detail
- to maintain an open and flexible approach to fee structures
- to deliver services through the most appropriate means to the client whilst maximising the use of new technology for speed and efficiency
- to agree turnaround times for paperwork and adhere to agreed targets
- to give professional clients prompt information regarding the progress of their case
Our full Quality Policy statement and our Standards Charter and can be downloaded by following the links below:
You can download our Complaints Procedure below:
In addition, our Twitter Policy sets out how Garden Court North Chambers uses Twitter.
Until recently, it was not possible for members of the public to go to a barrister directly. They needed to use a solicitor, or some other recognised form of access. However, following changes in the rules, members of the public seeking legal advice or representation can now instruct a barrister directly without the need to instruct a solicitor first.
Several members of Chambers are now able to provide advice and representation directly to instructing clients in some of our areas of specialisation.
Before a barrister can be instructed via Public Access we will need certain information from you to ensure that we are able to assist. Please complete the Public Access Enquiry Form and email to our Practice Management Team as soon as possible: firstname.lastname@example.org
Our Public Access Policy below sets out in detail the scope and regulation of our Public Access work along with Allocation, Agreement and Appointment information.